Terms & Conditions

General Terms and conditions of Sale.

1. Detailed description of goods and/or services
Buttercup Properties t/a Ruby Rapscallion is trading in the laser cutting service industry that supply custom made goods and service to its clients.

2. Delivery policy
Products are quoted ex-factory unless otherwise stated. All goods are to be collected from 74 Meintjies street, Schoemansville, Hartbeespoort. Delivery of goods is quoted via Postnet. Otherwise your own courier company should be arranged at your on charge.

3. Return and Refunds policy
Products are custom made and are therefore not returnable. If there is a fault on the product or if the quality is not up to standard (determined by us) then a new product will be made. No funds will be returned.

4. Customer Privacy policy
Ruby Rapscallion shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

5. Ownership of designs

Ruby Rapscallion is the owner of the designs unless they are bought and paid for by the client. Ruby Rapscallion is entitled to use the design or parts of it for other purposes.

6. Payment options accepted
Payment may be made via Payfast or by bank transfer into the Ruby Rapscallion baank account, the details of which will be provided on request.

7, Card acquiring and security
Card transactions will be acquired via Payfast who are the approved payment method all South African Banks. No Card details are stored on the website.

8. Customer details separate from card details
Customer details will be stored by Ruby Rapscallion separately from card details which are entered by the client on Payfast’s secure site.

9 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10 Responsibility
Ruby Rapscallion takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 Country of domicile
This website is governed by the laws of South Africa and Ruby Rapscallion chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 74 Meintjies Street, Schoemansville, Hartbeespoort, North West, 0216.

12 Variation
Ruby Rapscallion may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 Company information
This website is run by Buttercup Properties cc  based in South Africa trading as Ruby Rapscallion CK: 2010/163721/23.

14 Ruby Rapscallion contact details
Company Physical Address: 74 Meintjies Street, Schoemansville, Hartbeespoort, North West, 0216
Email:bev@rubyrapscallion.co.za Telephone: 012 253 0835.